1. Introduction

Alexel Luxe Realty Ltd. ("Alexel Luxe Realty", "we", "our", or "us") is committed to protecting the privacy and security of information provided by visitors to our website, clients, prospective clients, property owners, investors, developers, and other individuals who interact with our services.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, contact us, request information about our properties or services, submit an enquiry, subscribe to our communications, or otherwise interact with Alexel Luxe Realty Ltd.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect information that you voluntarily provide, as well as certain technical information generated when you use our website.

Information You Provide

This may include:

• Full name and contact details.
• Email address and telephone number.
• Property preferences and requirements.
• Information submitted through enquiry or contact forms.
• Information provided when requesting a property viewing.
• Investment preferences and real estate objectives.
• Information provided when subscribing to our newsletter.
• Information provided during consultations or business enquiries.

Technical Information

When you visit our website, certain technical information may automatically be collected, including your IP address, browser type, device information, pages visited, referring website, and general website usage information.

This information may be used to maintain website security, improve website performance, understand visitor behaviour, and enhance your experience.

3. How We Use Your Information

We may use personal information collected through our website or through our interactions with you to:

• Respond to your enquiries and requests.
• Provide information about properties and real estate opportunities.
• Arrange property inspections and viewings.
• Provide property and investment advisory services.
• Understand your property requirements and preferences.
• Provide information about our services.
• Send relevant property updates and marketing communications where permitted.
• Improve our website, services, and customer experience.
• Maintain the security and integrity of our website.
• Comply with applicable legal and regulatory obligations.

4. Property Enquiries and Client Information

If you submit an enquiry regarding a property, investment opportunity, consultation, or any of our services, we may use the information you provide to respond to your request and provide relevant assistance.

We may also retain relevant enquiry information to maintain appropriate business records and provide continued support where necessary.

5. Marketing Communications

If you subscribe to our newsletter or otherwise provide consent to receive communications from us, we may send you information about new properties, investment opportunities, market insights, services, and other relevant updates.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the relevant communication or by contacting us directly.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, measure performance, and improve our services.

You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

7. Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share information where reasonably necessary to provide our services, operate our website, or comply with legal obligations.

This may include sharing information with:

• Professional service providers supporting our business.
• Technology and website service providers.
• Property developers or owners where necessary to respond to a legitimate enquiry.
• Professional advisers where appropriate.
• Government, regulatory, or law-enforcement authorities where legally required.

Where information is shared with service providers, we take reasonable steps to ensure that the information is handled appropriately and securely.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving enquiries, protecting our legitimate interests, and complying with applicable legal obligations.

10. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request access to information we hold about you, request correction of inaccurate information, or request deletion where legally applicable.

You may also withdraw consent for certain forms of processing or marketing communications where applicable.

To exercise a privacy-related request, please contact us using the details provided below.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. These websites operate independently and may have their own privacy policies and terms.

Alexel Luxe Realty Ltd. is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Children's Privacy

Our website and services are not directed toward children. We do not knowingly collect personal information from children through our website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable legal requirements.

Any updated version will be published on this page with the relevant effective date. We encourage you to review this page periodically for updates.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact Alexel Luxe Realty Ltd.

Last Updated: August 2026